Last updated May 4, 2021
Know Yourself encourages customers to read our shipping policy before placing an order.
All U.S. domestic orders have Free Shipping.
For International customers please see International Shipping Policy.
In order to keep prices low and competitive some orders will be sent out directly from our international manufactures warehouses, processing, and delivery time for these items will be as followed:
Processing time: Approximately 1-5 business days.
For large wholesale orders of 500 or more cases processing time will vary as additional overseas transit time will be required. Please contact email@example.com for more information.
Shipping & Delivery time:
Once you have placed an order please allow 1-5 business days for processing once the item has shipped from the suppliers warehouse we will provide you with a tracking number for each item then allow 1-3 business days for tracking to upload.
All other items will be sent out from our US office and will be shipped as following:
Processing time: Approximately 1-3 Days
Delivery Time: 3-8 Days
Orders are shipped from the following address.
4100 Redwood Road 20A-321
Oakland, CA 94619
Carries Used & Cost:
USPS is used to ship all items located in our US office either through USPS Media Mail, first-class mail, or priority; this will depend on the weight of the package. All domestic orders have a shipping/handling charge of $5.00, free shipping will be offered on orders over $50.
Once an order is received a confirmation email with the packages tracking number will be sent to the email address that was provided at checkout. Please note that on certain circumstances ship time may be delayed due to weather, holidays, lost package etc.
Know Yourself does not offer overnight shipping, If you choose express shipping at checkout delivery time will be as following:
Items located in US office:1-3 Business days
- We recommend buyers that are unsure if their order will arrive on time to email customer support at firstname.lastname@example.org, to better assist you.
The previous shipping policies will apply, usually orders will arrive between 3-7 weeks depending on each country’s customs regulations. International buyers are responsible for paying any customs taxes/duty if their country has any.If you have any questions please email us at email@example.com.